Last Updated: 01st Jan 2026

At Ajrakh Aura, we aim to deliver your orders safely and quickly.

1. Order Processing Time

  • Orders are processed within 3–5 business days.
  • Orders are not processed on Sundays or public holidays.

2. Shipping Time

  • Standard Delivery: 7–15 business days (depending on location).
  • Remote areas may take longer.

Delivery timelines are estimates and may vary due to courier delays.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.
  • Free shipping offers, if any, are subject to change.

4. Order Tracking

Once your order is shipped, tracking details will be shared via SMS or email.

5. Delivery Issues

If:

  • The package is damaged
  • The product is missing
  • You receive the wrong item

You must notify us within 48 hours of delivery with an unboxing video and clear images.