Last Updated: 01st Jan 2026

Ajra Khaura (“we”, “our”, “us”) operates under PUJA ENTERPRISES, a sole proprietorship owned by ARJUN SINGH.

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment details (processed securely via third-party payment gateways)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and service-related communication
  • Improve website performance and user experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

All payments are processed through secure third-party payment gateways compliant with RBI guidelines and PCI-DSS security standards.

We do not store your debit/credit card details on our servers.

4. Sharing of Information

We may share your information with:

  • Shipping and logistics partners
  • Payment gateway providers
  • IT and website service providers
  • Government authorities, if legally required

Such sharing is limited strictly to order processing and legal compliance.

5. Cookies

Our website uses cookies to:

  • Enhance user experience
  • Track website performance
  • Remember customer preferences

You can disable cookies in your browser settings, but some features may not function properly.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Maintain accounting records
  • Comply with tax and legal requirements

7. Your Rights

Under applicable Indian laws, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at the email below.

8. Managed By Puja Enterprises

As per the Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020:

Name: ARJUN SINGH

Designation: Proprietor & Grievance Officer

Email: web.ajrakhaura@gmail.com

Contact: +91 7877036818

All grievances will be acknowledged within 48 hours and resolved within 15 working days.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.